Pet Transportation Policy

We’re happy to help make grooming as convenient as possible by connecting you with pet pick-up and drop-off services. Please take a moment to review how these
services work.

Third-Party Transportation Services:
From time to time, we may connect you with independent transportation providers who can pick up and deliver your pet for grooming appointments.

These providers are separate businesses and operate independently from Onvya.

What This Means:

While we’re glad to help coordinate this service, we want to be transparent:
– We do not own or operate these transportation services
– We do not supervise or control how pets are transported
– We do not manage scheduling, routes, or drivers

Responsibility for Transportation:

Once your pet is in the care of the transportation provider, they are fully responsible for your pet during transit.

This includes:
– Your pet’s safety and well-being
– Pick-up and drop-off timing
– Any incidents or accidents that may occur during transport

Liability:

By choosing to use a third-party transportation provider:
– You understand that Onyva is not responsible for anything that happens during transport and you release Onyva from any and all potential claims of liability
– Any concerns, issues, or claims related to transportation must be directed to the provider directly

Your Choice:

Using a transportation provider is completely optional. You’re always welcome to bring your pet to and from appointments yourself.

Acknowledgment:

By choosing to use a transportation service arranged through or suggested by us, you acknowledge and agree to this policy.